Home Customer Satisfaction

Customer Satisfaction

Alfa Auto Glass was founded on a customer first philosophy, with that we do not settle for average. We take pride in what we do and our passion shows in our work. At Alfa auto glass Orange County, we know that details make a difference between good service and bad service, whether it is properly sealing your windows, transferring your parking stickers, or vacuuming your floor mats. We make it our goal to exceed expectations.

With our customer service commitment comes our life time warranty on all installations and auto glass repair in Orange County and Los Angeles. We guarantee that our workmanship is top class and we stand behind that with our lifetime guarantee. If your window falls out, leaks, or has any other errors as a result of our installation we will fix your issues immediately.

Our customer service promise extends to all areas of Southern California, whether you need to fix a windshield in Irvine or need a replacement for your auto glass in Santa Ana, Ca. Being flexible to our customer’s location is what makes us unique.

Experience the Alfa difference.

Read our frequently asked questions here.


Frequently Asked Questions…

What services are Alfa Auto Glass known for?

We’re best known for quality in repairing auto glass windshield replacements, back and side window glass, and RV windshield replacement in Los Angeles area. If there’s any other special inquiries for repair needed for your car, we can meet your demands. Call us today for advice.

I have a tight schedule. Can Alfa Auto Glass work for the time I can come in?

We sure can. We know your schedule can get hectic, so we offer free mobile service, sending an installation specialist to your vehicle.

Do the repairs hold some kind of warranty?

Absolutely. All jobs done carry a lifetime warranty included.

What if I don’t have full auto glass repair coverage?

You may need to pay a portion of the costs if you don’t have full auto or rv windshield replacement cost coverage, or if you have a deductible on your insurance policy.

Do you use certified materials for the glass repair?

Yes we do. In fact, we ONLY use certified materials to fix or replace your auto glass fixture. We use only OEM parts from PPG, LOF, MOPAR, GUARDIAN, CARLITE, Security Glass and original dealer parts.

Is there a guarantee on your auto-glass replacement services?

Yes. If you need proof of the work we do, feel free to see our testimonials. However, if you’re not satisfied with the job, we’ll make it right for you. We maintain an A+ rating with the BBB and 5-star reviews on Yelp.

How will I know if the damage can be repaired, or if I have to replace the glass?

If your windshield damage is smaller than the size of a dollar bill, it may qualify for repair. Contact our office to get a quick quote for your damaged glass.

I have stickers on my windshield. Will they need to be removed?

For easier Irvine windshield repair or replacement, our technicians will need to remove the stickers on your windshield.

Will the repair take long?

Our repairs take about 30 minutes to an hour. It depends on your situation. However, we advise that you don’t drive the vehicle until an hour after the service is completed.

My rear view mirror is attached to my windshield. Will the technician attach it to the new windshield?

This is usually the case for rear view mirrors to be attached to the windshield. Rest assured that your rear view mirror will be safely attached to the repaired or replaced windshield.

Will you vacuum the car after the repair?

We have locations in Los Angeles and Orange County, so we cover all Southern California cities including Tustin windshield repair, windshield repair in Buena Park, and all auto glass needs in LA and Orange County.

What areas of Orange County does Alfa AutoGlass cover for mobile repair services?

Our technicians will gladly vacuum any glass from the damage.

Will I have to wait with my vehicle?

You don’t have to wait with your vehicle. However, have your car keys readily available for our technician.

If you have a question about auto glass in Orange, CA that hasn’t been answered, we’d love to hear from you! Just contact us today and a specialist will answer all your questions.